Cancellation Policy

At Ivy Medical Aesthetics, we value your time and ours. To ensure we can provide the best care to all clients, we require a minimum of 24 hours’ notice for any appointment cancellations or rescheduling.

  • Appointments canceled or rescheduled within 24 hours of the scheduled time will be subject to a cancellation fee of 50% of the service.

  • No-show appointments will be charged 100% of the scheduled service.

  • Late arrivals may result in a shortened service or need to reschedule, and cancellation fees may still apply.

Certain treatments may require a deposit, which is non-refundable if canceled within 24 hours.

We understand that emergencies happen and will always do our best to accommodate unforeseen circumstances at our discretion.

By booking an appointment with us, you acknowledge and agree to this cancellation policy.